About Us
Our mission is to be distinctive, innovative, and responsive, so we can help our clients grow and succeed.
Global Reach & Local Expertise#
At Tourplan, our people are at the heart of everything we do. With a team of over 120 dedicated professionals across multiple time zones and continents. We connect our clients with local experts who truly understand their regional tourism markets. Our consultants bring deep industry knowledge from their regions, ensuring the advice and support you receive is both technically excellent and commercially relevant.
We have offices in:
- UK/Europe – London, United Kingdom
- South Africa – Johannesburg, South Africa
- Asia – Kuala Lumpur, Malaysia
- Pacific – Christchurch, New Zealand
- America's – San José, Costa Rica
Each office is staffed by experienced tourism professionals who understand the unique challenges and opportunities within their markets.
Your local support team consists of dedicated Trainers, Sales & Customer Success Managers, & Help Desk Consultants, all there to support you with real time solutions and advice.
What You Can Expect from Us#
- Excellence in software - we continuously enhance and evolve our products to meet your changing needs.
- Premium support - through our myTourplan service hub, you’ll have access to high-quality resources and experienced consultants who bring valuable local industry expertise.
- A long-term partnership - we’re proud that many of our clients have trusted us for over 20 years - relationships built on consistency, results, and mutual success.
- Reliability you can count on - when we make a commitment, we follow through. You can rely on us to keep your data secure and your system running smoothly, 24/7.
You can read more about how we promise to work with you in our Customer Charter.