Create A New Ticket

Creating Tickets#

1. Open on ‘myTickets’ from myTourplan.
2. Click on ‘New Ticket’.
3. From the drop down select one of the options for how we can help….
   • General Tourplan Support.
   • Tourplan Version Upgrade.
   • Refresh Test Data.
   • Supplier Connectivity Support.
4. Complete the form. The form fields update from the selection you made above…
5. Enter a detailed Description for your request, include as much information as you can, and where possible add attachments.
6. Click ‘Submit’.