The Tourplan messaging application enables document templates to be created and stored. Most templates are designed and defined in Microsoft Word and uploaded into the messaging application as a Message Definition. Message Definitions are used to generate messages allowing documents to be sent to agents, suppliers, and passengers from within Tourplan NX. This User Manual will help you understand how to format your templates using messaging substitution codes and where to upload your messages as usable definitions.
The range of user documentation and printed output are generically called 'messages' although not all of the available message types are messages in the strict definition of the word—i.e., documentation which is communicated to agents or suppliers. There are 17 available types of documents, which can be created as message definitions. This User Manual will enable you to format your own documentation design.
Message templates can be created to suit a wide variety of possible uses. Some examples are:
- Booking Confirmations to Agents
- Quotations to Agents
- Costing Sheets for office use
- Requests to Suppliers
- Amendments/Cancellations to Suppliers
- Pax Room Lists
Once message definitions are saved, they can be used to generate messages as frequently as is necessary. There is no limit to the number of saved message definitions, although for ease of use, the less message formats, and the more generic they are, the easier the messaging system is to use and maintain. Similarly, there is no restriction on the number of message definitions of the same type. For example, there can be an invoice message that (when output) displays pricing per service and another invoice message that only displays the total price.