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Apply a Booking Credit Balance to Another Booking

This procedure can be used when an agent requests that a credit balance on a booking be held and transferred to another booking, instead of refunding the agent by cheque/cash.

This method can be used regardless of what period the cancelled bookings' Invoice(s) and Receipt(s) were issued in.

This Document will help you to...

  • Apply a credit balance from one booking to another booking.

Scenario

A booking has been invoiced and paid in full, then cancelled.

In the Screenshot above, Booking NZFI104660 has been invoiced, paid by the client and then subsequently cancelled by the client.

The invoice has been credited minus a cancellation fee of 100.00

A credit balance of -1,250.00 remains within the booking.

The agent has asked that instead of receiving a cash refund for 1,250.00 to transfer the balance to another booking NZFI104659 below:

Booking NZFI104659 has had an invoice issued for the full booking value of 1,344.00

In Debtors, the transaction listing (Screenshot above) displays the Invoice, Receipt and Credit Note transaction for bookings NZFI104660 and NZFI104659.

Apply a booking credit balance to another booking - Example

  1. In debtors, insert a receipt transaction. Ensure that the Receipt Total field remains '0.00' (as shown in screenshot below).

  2. Search for invoices to be receipted:

  3. Invoice 20794 (NZFI104660) displays as an overpaid invoice. Apply to this invoice the full value as a negative receipt amount.

  4. Apply the positive value to the new booking invoice.

  5. The complete list of transactions for bookings NZFI104660 and NZFI104659 are in the Transaction List below.

  6. The 'Total Due' in the account's summary for booking NZFI104660 now shows 0.00 as the value due.

  7. The accounts summary for booking NZFI104659 shows a receipt value of 1,250.00 applied against the booking.