Accounts

Accounts Receivable (Debtor Transactions)

• How do I enter a bank charge in debtors?

• How do I auto apply receipts to the oldest unpaid invoice?

• How do I offset a balance between AR and AP?

• How do I apply tax exclusively to the sell amount?

• How do I apply a booking credit balance to another booking?

Accounts Payable (Creditor & Supplier Payments)

How do I process a refund from a supplier?

• How do I pay a creditor using unallocated cash?

• Why does the supplier invoice not appear for a cheque payment to be issued?

• Why is the voucher not showing up for invoice in the creditor application?

• How do I open a voucher?

• How do I close a voucher with a 0.00 value – in bulk?

Vouchers, Invoicing & Billing

• What is batch invoicing?

• What is the agent invoice import function?

• How do I use the import supplier invoice function?

• How do I process agent commissions?

General Ledger (GL) & Period Management

General Ledger (GL) & Period Management?

• What does locking a GL period mean?

• What should I do if my GL accounts don’t balance?

• How do I print a chart of accounts?

• How do I prevent future transactions posting back to a previous period?

• How do I reverse a journal entry?

• How do I do a year-end closing / profit transfer?

Banking & Reconciliation

• Why doesn’t my bank reconciliation match my GL bank account balance?

• How do I perform a forex revaluation on a foreign bank account?

Tax Configuration & Compliance

Why are there so many tax settings and what do they influence?

Reporting & Financial Analysis

• On the Tour Financial Summary, why is the total sales figure different to the booking value?

• Why is there a difference between the Tour Financial Summary and the General Ledger?

• Why is revenue not posting back to the month of travel?

System Configuration

• Why is there no drop down menu for payment type?

• What is transaction change history and how do I enable it?