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VCC Functionality for External Suppliers

Does Tourplan have VCC functionality for external suppliers?

Yes, Virtual Credits Cards (VCC) can be used to pay for services booked via external supplier connections, and we have a number of connections that support this. We suggest contacting your Tourplan Support office to see if the external supplier connections you use support VCC payment.

External supplier VCC connection workflow.

How do we set up VCC payment for external suppliers?

You will need to have an account with a third-party VCC provider and provide your credentials to Tourplan to configure your VCC connection.

Your organisation will be required to:

  • Make an enquiry with your local Tourplan support office to initiate VCC setup and to see if the external supplier connection you use is configured to support VCC payment.

  • Obtain a third-party VCC account - For Tourplan to configure your VCC connection, you will need to have account credentials for a third-party provider.

    NOTE: WEX is currently the only third-party VCC provider supported by Tourplan.

  • Submit a VCC Support Request - Supply the third-party VCC provider credentials and required settings to your local Tourplan Support office via a VCC Support Request. (For more information please see Understanding the Client VCC Request Form)

  • Map the VCC Connection to External Product - To enable VCC payment for an external supplier, a connection to the adapter is entered, and a payment guarantee mapping is required in the existing External Supplier Note and Product Note areas of Tourplan.

To learn more, see Supplier Confirmation & VCC or contact your local Tourplan support office.