Service Operations

The Service Operations Menu is where the Resource Assignment application is accessible from. The Service Operations menu also includes Update Pickup/Dropoff information and Substitute Services for Resource Assignments.

The Resource Assignment application enables resources that have been created in Code Setup to be assigned to booked services.

NOTE: The setting up of these resource codes is covered in the System Setup User Manual.

Assignments can be edited and re-assigned where necessary, providing users with the ability to shift services between assignments.

Assignment can be reserved 'out of service' if for example a vehicle requires maintenance and cannot be used for a period of time using a reserve resources function. Manifests can be printed from within resource assignments for drivers and/or guides to receive an accurate passenger manifest.

This chapter will take you through setting up new assignments, editing existing assignments including bulk updating or substituting services. How to print manifests, join services or share costs across multiple bookings.